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LL Bean Again Number One for Customer Service

In providing great customer service, LL Bean has once again been hailed as the No. 1 in retail, according to the fourth annual NRF Foundation/American Express Customers’ Choice survey, conducted by...

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Top US Cities for Caffeine Consumption

The most caffeinated city in the US is Tampa, Fla., followed by Seattle, Chicago, New York and Los Angeles, while the least caffeinated cities are Riverside/San Bernardino, Calif., Atlanta, San Diego,...

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Melding Media Spawns Fragmented Communications Landscape

As Americans buy products, seek information, plan their social lives, and make personal and business decisions, the lines between media channels in the 21st century are becoming increasingly blurred,...

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Top 10 Food Trends for 2009 Showcase Local, Online, Green

A return to home cooking, growing use of online and mobile food applications, a local focus, diverse flavors and a trend toward “green” cooking and eating are among the Food Channel’s Top 10 Trends for...

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Top 10 Automotive-Classifieds Websites – December 2008

Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...

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Top 10 Marketing-Related Business Websites – December 2008

Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...

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Top 10 Brands Advertised on Radio – Week of 01-05-09

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Magazine Ad Revenue Falls 7.8% in 2008

Total magazine rate-card-reported advertising revenue for full-year 2008 closed at $23,652,018,533, a 7.8% decline vs. 2007, while 220,813 advertising pages were generated throughout the year, a drop...

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Clients Lukewarm on Agency Performance but Still Won’t Switch

Only 41% of marketing executives rate their current happiness with their ad agency an 8+, on a 1-10 scale, but 62% say they still would likely use their agency again (with 62% rating an 8+ on the 1-10...

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Women Outpace Men as Media Multi-Taskers

Women between the ages of 15 and 48 in the US watch TV and use an internet-connected computer simultaneiously for an average of 17.5 minutes per day, compared with only 15.7 minutes of same-time TV and...

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